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A commitment to patron training
Whether formal or informal, planned or unplanned, most libraries offer some variety of patron training. Call it what you may, when a librarian bends over a public computer and offers help to a puzzled...
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TechKnow Rodeo shows patrons the ropes
Using a theme can make technology training more compelling and downright fun!!In March 2007, the Tuolumne County library in Sonora, CA held a wildly successful "Techknow Rodeo" that introduced the...
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Are you a trainer? Accidentally?
If you answered yes--even with a bit of unease and hesitation--read on, this webinar is for you.Stephanie Gerding, a talented author, trainer, and librarian, will be sharing her immense knowledge of...
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Transition is my friend: maintaining and developing public computer...
The King County Library System in Washington State is one of the busiest in the country. Our service area encompasses 2,131 miles, including many rural and unincorporated areas. The ALA 2007-2008...
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Staff and Public Technology Training Programs
These excellent examples of library training programs can help you design innovative workshops and plan for training. Some of these were devised for staff training purposes but could be easily adapted...
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To touch or not to touch: Patron devices in the library
It has been a week since our first Edge Initiative benchmark webinar, but I keep thinking about the questions and ideas that were shared. In the webinar, we were discussing Benchmark 1: Library staff...
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